Learn more about commerical support, please contact sale@juphoon.com, +86 574-87287820-300.
Learn more about non-commerical support, please contact ipphone@juphoon.com, +86 574-87287820-210
| Operating System | WinXP, Linux, etc. | |
| Update | 3 Months | |
| Bug Fixed | Fix the Known Bugs | |
| Normal Problem | Fix in 3 Workday. | |
| Critical Problem | Fix in 1 Workday. | |
| Method | E-Mail, IM, Telephone | |
| Consulting | SIP Phone Development | |
| Period | 3 Months | 6 Months |
| BP200 Support Fee | $3500 | $6000 |
| MP100 Support Fee | $4500 | $7500 |
| Phone Volume | BP200 | MP100 |
| 1 - 10,000 | $2.0 | $3.0 |
| 10,001 - 100,000 | $1.5 | $2.4 |
| 100,001 - 1,000,000 | $1.2 | $1.8 |
| Over 1,000,001 | $0.9 | $1.4 |